🚨

Security Emergency?

If you suspect unauthorized access to your wallet or notice suspicious activity, contact us immediately using our priority security line.

Emergency Security Line
💬

Live Chat Support

Get instant help from our support agents. Perfect for quick questions and real-time assistance with wallet issues.

Availability: 24/7
Response Time: < 2 minutes
Best For: Quick questions
📧

Email Support

Send us detailed information about your issue. Great for complex problems that require thorough investigation.

Email: contact@asomivalicanters.com
Response Time: 2-24 hours
Best For: Complex issues
Send Email
📞

Phone Support

Speak directly with our technical support team. Ideal for urgent matters and detailed troubleshooting.

Phone: +1 (646) 406-6829
Hours: 8 AM - 8 PM PST
Best For: Urgent matters
Call Now
🎫

Support Ticket

Create a trackable support ticket for your issue. Perfect for detailed problems requiring documentation.

Tracking: Full history
Updates: Real-time
Best For: Ongoing issues

Support Priority Levels

Choose the appropriate priority level to ensure your request is handled with the right urgency.

Critical

Security Breaches & Fund Loss

Unauthorized access, stolen funds, compromised accounts, or any security-related emergency requiring immediate attention.

Response: < 1 hour
High

Wallet Access Issues

Cannot access wallet, forgot password, issues with 2FA, failed transactions, or other urgent functional problems.

Response: < 4 hours
Medium

Feature Issues & Trading

DEX connection problems, trading issues, UI bugs, or features not working as expected but not blocking access.

Response: < 24 hours
Low

General Questions

How-to questions, feature requests, general inquiries, or non-urgent support needs that don't impact wallet functionality.

Response: 1-3 days

Create Support Ticket

Fill out the form below to create a support ticket. Provide as much detail as possible to help us resolve your issue quickly.